Customer Service
Your 100% Satisfaction Guarantee - Jumbo Citrus by Florida Gold Fruit takes great pride in the quality, personal care, and hand packing of all our citrus gifts. The order recipient is encouraged to contact us if everything is not just right, satisfaction is guaranteed. Please notify us in a timely manner, within 10 days of receipt, to make adjustments if needed.
We need your help to make sure your product arrives as quickly as possible. Please double check ALL shipping information in the shopping cart and check out form to be sure it is current and correct: full name, full address (note apartment numbers), city, state, zip code, and phone number. Please notify us immediately of any changes, including ship dates, addresses, and telephone numbers. Jumbo Citrus by Florida Gold Fruit will not be held responsible for problems due to incorrect address or zip code.
We accept Visa and MasterCard on our Web site. Our site uses the most secure ordering system available, but if you are still not comfortable giving your credit card number over the Internet, you can call us to place your order. Prices are subject to change without notice at the time you place your order.
Christmas, Our Most Busy Time: Order Early, Please - We must receive your Christmas orders before December 5th if we are to get your gift delivered by Christmas day. With only so many packing days available, time becomes precious during the Holidays. Remember; order early and double check all shipping information!
Shipping Information
PLEASE PLACE YOUR ORDERS EARLY TO ENSURE DELIVERY BY YOUR REQUESTED DELIVERY DATE!
Pricing per package:
- $12.00 - Eastern U.S.
- $15.00 - Western U.S.
- $19.99 - Canada, Hawaii, and Alaska
Standard shipping time is 7 - 10 days with exceptions for holidays.
Thank you!
The Jumbo Citrus Staff
JumboCitrus.com
